Support of voluntary help

The help system KATRETTER has been developed by Fraunhofer FOKUS on behalf of the Berlin Fire Department, the German public insurance companies and CombiRisk GmbH to activate quickly and easily volunteers in emergencies or crisis situations.
KATRETTER is offered to rescue and aid organisations throughout Germany on local, state and federal level. Internationally, KATRETTER is distributed by the TURM solutions company.

The KATRETTER partners at a glance

Fraunhofer FOKUS researches digital transformation and its impact on society, economics and technology. Since 1988 it supports commercial enterprises and public administration in the shaping and implementation of the digital transformation. For this purpose, Fraunhofer FOKUS offers research services ranging from requirements analysis to consulting, feasibility studies, technology development right up to prototypes and pilots in the business segments Digital Public Services, Future Applications and Media, Quality Engineering, Smart Mobility, Software-based Networks, Networked Security, Visual Computing und Analytics. With about 430 employees in Berlin and an annual budget of 30 million euros, Fraunhofer FOKUS is the largest ICT institute of the Fraunhofer Society. Around 70% of its budget is generated through projects from industry and the public domain.

To be equipped to meet the challenges of the market, public insurers are complementing their regional economic activity and their commitment to local people through nationwide cooperation. The role of the Association of German Public Insurers (Verband öffentlicher Versicherer, VöV) is to be responsible for this cross-company cooperation in the group. With its diverse functions, the association has been supporting public insurance companies for more than a century in combining their distinctive identities and regional decision-making skills with the advantages of nationwide cooperation. With its expertise and services, the VöV is in demand as a trend and market analyst, project coordinator, center for knowledge transfer, decision-making forum for shared interests or as a sparring partner for other units within the Savings Banks Finance Group.

Risks are subject to constant change. Early recognition of risks and the correct handling of identified risks is therefore of fundamental importance for companies and local authorities. CombiRisk engages in the mediation and provision of risk management consulting services for companies and public institutions. It was founded in July 2002 as a joint venture between two public insurance companies, the SV Sparkassen-Versicherung Gebäudeversicherung Baden-Württemberg AG and the Bayerische Landesbrandversicherung AG.

In the past, it was the watchman's task to keep an eye out and warn the castle's inhabitants of approaching attacks. Today, digital warning and aid systems like KATWARN and KATRETTER inform about threats to life, limb or property. TURMsolutions GmbH is a spin-off of Fraunhofer FOKUS and supports international customers in introducing and operating the KATWARN warning system as well as the help system KATRETTER. TURMsolutions pays particular attention to the international networking of safety: international standards and national conditions. Thanks to the many years of expertise of our employees in the field of warning technology, processes and management, we find optimal solutions for public administrations, security organisations and companies worldwide.